If you received an IRS tax notice, you should do the following tasks:

1. Stay Calm: Most IRS notices can be resolved quickly and easily.
2. Respond on Time: Always reply by the due date to avoid additional penalties or interest fees.
3. Review the Notice: Compare the IRS notice with your original return. Check for any corrections or additional information requested.
4. Follow Instructions: If the notice asks for payment or supporting documents, ensure you send the requested information promptly.
5. Disagree?: If you disagree with the IRS’s findings, send a letter explaining why and provide supporting documentation. Keep records of your correspondence.
6. Call the IRS: If you have questions, call the number on the notice. Have your tax return and notice handy when you call.
7. Keep Records: Always retain copies of your tax returns and IRS communications for future reference.
8. Beware of Scams: The IRS will never contact you by phone, email, or social media without prior written notice.

If you're selected for an audit, we offer free audit assistance for tax returns prepared and e-filed on CitizensTaxFiler.com. Simply contact us and provide details about the audit. You can also upload your IRS notice through your secure support page for further assistance.

• Protection Plus Audit Assistance: If you purchased the Protection Plus service, you'll receive comprehensive audit support for up to three years after filing, including:
  • Document review and organization
  • Help drafting letters and responding to the IRS
  • Assistance with audit-related communication and forms (e.g., Schedules A, C, E)
  • Help with denied credits (e.g., Child Tax Credit, Earned Income Credit, etc.)

For support, call Tax Protection Plus at 866-942-8348 or reach out to us directly.

If you need assistance with IRS disputes or audits, the Low Income Taxpayer Clinic (LITC) can help low-income taxpayers. LITCs offer free or low-cost services for taxpayers who:

• Speak English as a second language (ESL)
• Earn below 250% of the federal poverty level
• Have tax disputes or are facing audits

Visit IRS Publication 4134 for a list of qualifying LITCs.

Good record-keeping is the best way to prevent or prepare for an IRS audit. Keep organized and accurate records to substantiate your tax return and deductions.

• Access Your Tax Returns: If you filed on CitizensTaxFiler.com, you can download your tax returns anytime. Simply log in, go to My Account, and download a PDF copy of your return.
• Previous Returns: Having prior-year returns on hand can help clarify discrepancies or provide supporting documentation if requested by the IRS.

Beware of IRS impersonation scams. The IRS typically:

• Initiates contact via mail, not phone or email.
• Only calls after sending a written notice to confirm an appointment or discuss an audit.
• May visit your home in person to discuss unpaid taxes, but only after written notices.

Important: IRS agents will carry a pocket commission and a Personal Identity Verification (PIV) credential. Always ask for these documents if someone claims to be from the IRS.

• Always respond on time to IRS notices and keep copies of all communications.
• Free audit assistance available for tax returns e-filed through Citizens Tax Filer.
• Low-Income Taxpayer Clinics (LITCs) offer help to eligible taxpayers with audits and tax disputes.
• Preventive Measures: Keep good records and print/save copies of your returns.
• Beware of Scams: The IRS will never contact you by phone or email for sensitive information.